Shipping Times & Policy
We deliver worldwide, with customers across Europe and far beyond. Every order is prepared and handed to the carrier within 1–2 business days of being placed (Monday–Friday).
Delivery times
Estimated delivery once dispatched
These timeframes are estimates and start counting once the carrier has received your parcel. Around product launches, seasonal campaigns or other busy periods, delivery may take a little longer or shorter.
Shipping cost
Simple, transparent pricing
Standard shipping
Free shipping applies once your order reaches the free-shipping threshold
You will always see the exact shipping cost at checkout before you pay. There are no hidden fees.
Carriers
Delivered by trusted partners
We partner with dependable international and local carriers. Which one brings the parcel to your door depends on the country you are in, and we choose the option that best balances speed and reliability.
Tracking
Stay updated on your order
When your order leaves our warehouse you will get a confirmation email with tracking details. You can also follow its progress by signing in to your account.
Depending on the carrier and where you live, parcels are delivered either to your front door or to the closest pickup point.
Unclaimed packages
Please collect within 7 days
It is the customer's responsibility to pick up a parcel within the carrier's holding period, usually 7 days counted from the first delivery attempt or from the moment it reaches the pickup point.
Should a parcel come back to us unclaimed or refused, we refund the value of the products once we have received it. The original shipping cost cannot be refunded for unclaimed shipments.
Damaged or missing packages
We'll make it right
If your parcel turns up damaged, or has not arrived within the expected timeframe, write to us at contact@aimeaclothing.com within 14 days of the expected delivery date.
We will take the matter up with the carrier and arrange either a replacement or a refund.